The hidden violence of not listening
- Tom Verrall

- May 25
- 3 min read
Updated: May 27
We tend to think of violent acts as dramatic and loud.

We may imagine shouting. Slamming doors. Public humiliation.
Visible aggression.
Some forms of violence, however, can be less explicit.
I think some of the deepest psychological wounds are more subtle. Insidious.
A glance at a phone while someone is speaking; another interruption disguised as enthusiasm; a half-listened-to outpouring, answered with snap advice, instead of presence.
The underlying message in all the examples: what you’re saying does not matter enough for my full attention.
We rarely categorise this as violence, as such.
But the body often experiences it in a similar way.
Why good acting is good listening
As an actor, I learned that scenes collapse when people stop listening. The audience may not consciously understand why a scene is flat, but they feel it immediately.
Energy dies. Authenticity disappears. The scene becomes mechanical; two people waiting to say their lines instead of two people responding truthfully to each other.
Real life is not so different.
Conversation is often a misnomer
Let's be honest.
Most conversations are not conversations at all. They are competing monologues:
People nod while mentally preparing rebuttals.
Partners rehearse defenses before the sentence is finished.
Leaders listen out for threats, not seeking understanding.
Parents listen out for compliance.
Friends listen for openings to tell their own story.
And, slowly, over time, people begin to disappear inside relationships where they are never truly heard.
Not listening damages us
Not listening does something dangerous to human beings; it erodes our experience.
Because being heard is one of the ways we confirm our existence to each other. It says:
I see you.
Your experience is real to me.
You are not alone.
When poor communication happens repeatedly, people do not simply feel ignored.
They feel reduced. Diminished. Emotionally unstable.
This is why chronic interruption is not merely a bad habit. It is a form of domination.
It’s why distracted leadership destroys morale even faster than criticism.
It’s why children stop telling the truth to adults who only half-listen.
It’s why entire cultures become more polarised when nobody feels heard.
The irony is that listening is commonly treated as passive. Secondary. A ‘soft skill’.
But true listening, deep listening, is one of the most psychologically demanding acts a person can perform.
Because listening requires sacrifice.
You must temporarily surrender your need to control the conversation. Your need to be right. Your next clever point. Your internal performance.
Good actors understand this instinctively.
The best performances are never created by people obsessed with their own lines.
They are created by performers altered by what they hear.
We live in an age of interruption, masquerading as connection
Notifications interrupt thought. Algorithms reward outrage. Attention spans fracture.
Conversations compete against screens, speed, and self-promotion.
Everyone wants expression. Few tolerate reception.
Not all violence leaves bruises
Not listening to others promotes withdrawal, a form of emotional caution.
The slow decision to stop bringing your full self into the room.
The frightening part is that I’ve met people who no longer recognise this damage, because inattentiveness has become normalised in our times.
We interrupt each other with increasing frequency. We answer emotions with productivity hacks.
We can recall a great listener
Despite this, every person remembers the rare experience of being deeply listened to.
A conversation where someone did not rush you. Did not fix you. Did not compete with your pain.
Did not redirect the spotlight back to themselves.
Just listened.
Those type of conversations change people.
Not because the listener had perfect wisdom. But because attention in itself is healing.
To listen deeply is to tell another human being:
YOU matter.
That is respect. That is generosity.
And perhaps, in a culture addicted to speaking, true listening - deep listening - is becoming a radical act.
As a communication coach, I’ve supported everyone from senior diplomats involved in international negotiations to police officers operating in challenging situations where quality listening really matters.
Read about my approach here or get in touch to book a relaxed, no obligation discovery call.



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