Tom Verrall

Here's why listening is the most underrated leadership skill - and what to do about it. Most leaders think they’re good listeners. They’re not. They don’t interrupt. They nod. They ask a question or two. And they assume that’s enough. It isn’t. Because listening isn’t about whether you can do it. It’s whether you actually do it when it matters. And most don’t. Two meetings, Two different leaders I once met an entrepreneur for coffee. He spoke for 45 minutes straight. No questions. No...

Let’s face it: effective communication is essential in any successful workplace. Whether you’re part of a crowded office or usually send emails from your kitchen table, having strong communication skills can transform moments of muddle into moments of clarity.   Here are 7 areas to work on to build stronger workplace connections.   1 Listen No one likes a conversation with a brick wall. Listening takes effort, and means giving the speaker more attention than you give your phone notifications,...

Understanding the essence of executive presence in today’s professional landscape. 'Executive presence' is a term frequently heard in business circles, often cited as a crucial ingredient for leadership success. When I ask someone to describe it, however, they often struggle. So what does it actually mean, and how does one cultivate it? In essence, executive presence is the blend of qualities that enable individuals to inspire confidence, command respect, and lead effectively. It’s not...